FAQ Page
View our most-asked questions and get answers before you reach out to us.
Don't see your question here, then head over to our contact page to shoot us a message.
Before your purchase
What offers are included
Each Distillery has selected an offer to enhance your Barrel Book experience. The following are offers incldued in the Barrel Book: BOGO cocktails, Free tastings, $x off purchase, BOGO tour
How many Distilleries are included
20-25 across the entire state of Wisconsin
Do I need on for each person?
We have a variety of deals that are BOGO but we do have a good amount that are individual deals.
Is there a list of the locations?
Check out this list on our homepage as well as under the product description we have the list in both places.
Does the Barrel Book come with a map?
Inside the Barrel Book are printed map and QR codes for tech savy drinkers.
Can I pick up in person?
As of right now orders are only shipped out.
Preorder Information
When do pre-orders start?
Pre-orders will open on October 1st, 2024
When does my order ship?
Orders will ship in the order they are recieved starting November 30th.
Pre-order shipping
Since pre-order shipping will take place over holiday shipping season, orders must be shipped to a house. Any order that is shipped to an apartment and is lost/ stollen will not be at fault of the Wine Wallet LLC ( owner of Barrel Book).
Using your Barrel Book
How long are the offers good for?
All offers are only valid through the calendar year January 1st 2025- December 31st 2025.
What do I do once I arrive at a location?
Upon arriving, show your bartender their location's page to redeem the offer. Be sure to snap pictures and tag us to be featured on our social media.
I want to bring my furry friend with me, are all locations dog friendly?
Check the location page and look for a paw-print symbol. If the page has a paw-print, that means it's dog friendly ( outside) at the time of printing. Locations have the right to change their policy at any time.
Shipping
We will ship your order out within 5 business days of your purchase via standard USPS shipping options.
Can I use my Barrel Book in 2024 or 2026
Our contracts with locations are only valid through the calendar year so use it all while you can in 2025.
Refunds/ Returns
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Other
Terms and Agreement
This website is owned and operated by Wine Wallet LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to purchase the Wine Wallet. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Please see our Refund/ Return Policy under the FAQ.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Wine Wallet LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
The Wine Wallet LLC is not held responsible for any damages, injuries, or losses while using our website, products, or services. The Wine Wallet LLC is not responsible for damaged or lost Barrel Books, glasses, or products caused by pets, animals, children, humans, nature, or any other object that could damage our products.
Ownership
The Barrel Book is a registered brand owned exclusively by The Wine Wallet LLC. All rights, titles, and interests in The Barrel Book, including its intellectual property, materials, and social media assets, are the sole property of The Wine Wallet LLC. Unauthorized use or reproduction of The Barrel Book’s content is prohibited.